Every month I visit the same company in St. Louis, and have never stayed in the hotel just down the street from the company, until this trip. I think the reason I have avoided this hotel is because it has no pool and I wasn’t aware that this hotel chain was part of my travel rewards program. It still has no pool, but it turns out that it has been part of my travel rewards program only for the last 13 years. Huh. Oh, and no free breakfast is offered. Free breakfasts are an important part of my hotel stays since I tend to take enough food to stretch it well past breakfast in order to cover snacks throughout the day and even lunch.
At check-in, I was pleased to have been offered bonus travel program points, and then settled into my room. Imagine my delight upon seeing this …
Jim Flanigan Looks at the World 